By Kevin Arrows February 6, 2020. So I have Turtle Beach Elite 800 for my PS4 and I have major problems with the built in microphone. Turtle Beach Elite 800, constant static noise? This works for the current issue that I had. Reply, © 2020 iFixit — Licensed under Creative Commons — Privacy — Mic/Headset are Set As Default Device Ensure that the charging contacts on the right ear of the headset are properly seated with the charging pins on the right side of the transmitter. I exchanged my headset this morning and updated it again and the same thing. The headset is not powering on possibly due to not having a sufficient enough electrical charge. A high tone in the. Read honest and unbiased product reviews from our users. The transmitter is not showing any visible signs of working correctly. Elite Atlas Aero. I noticed that switching from “Chat Only“ to “All Audio” it goes away. The Turtle Beach Elite 800 are designed for the PS4 though will work with the Xbox One with a standard Microsoft chat adapter (not included), and with the full Dolby Digital support via optical cable. Press question mark to learn the rest of the keyboard shortcuts. Will an external microphone fix the problem? Turtle Beach Elite Pro Troubleshooting . When toggling between “Optical Out” to HDMI, the issue goes away as well, but only momentarily before it comes back, even on HDMI. Make sure that the mic is not muted. Used for review at http://www.overclockers.com. 11/18/2017 Turtle Beach Software keeps your gaming headset firmware up-to-date and enables you to configure adjustable audio settings. 1. The headset is not paired with the transmitter, and thus is not connecting correctly. My Pro is new, and I don’t think it’s the console, because it wouldn’t explain why someone else is experiencing this same issue on a very different console, and my first pair worked fine on mine. The link above shows the same exact audio issue I’m experiencing recently, though his is an 800X and mine is an 800 on a PS4 Pro. Turtle Beach Elite 800 Troubleshooting ... Headset is not worn correctly, causing you to not be heard through the microphone. If you hear two ascending tones (low-high), then the mic is ON. Elite Pro 2 + SuperAmp for PS4 - Mic/Audio Not Working - Check Setup; See all 14 articles PS4 Headset Upgrade Kit. Make sure that you are using the headset within 30 feet of the transmitter. Reply. Headset is not worn correctly, causing you to not be heard through the microphone. I have an elite 800x supposedly only compatible for the xb1 but I recently got a ps4 slim which has not optical output so my workaround this is to plug in the optical cable into the TV itself instead of ps4 and I get audio tho I'm not sure if it's 5.1 or 7.1,my question is if it's possible to get chat audio through a 3.5mm cable which would connect to the headset and controller? klausbalzano @ gmail (…). Turtle beach headsets are American budget-friendly hearing devices emerging in the gaming world with the capability of connecting to Xbox and PlayStation consoles as well. The Elite 800 Gaming Headset is the ultimate 100% wireless, active noise-cancelling gaming headset for PlayStation®. Make sure that the charging pins are not severely damaged or corroded. A power cycle will sometimes eliminate some very basic issues, including the headset not powering on properly. This creates an unrivaled audio experience for music, movies and most importantly, games. Elite Pro USB Powered Amplifier for PlayStation 4 and PlayStation 3 The Turtle Beach Elite Pro A.M.P is the perfect home gaming companion to the Turtle Beach Elite Pro Tournament Gaming Headset, adding powerful amplified audio from your PlayStation 4 console, plus Microphone Monitoring so you can hear your own voice in the headset to avoid shouting. Tech Hi all, i got a Elite 800 for my PS4 but when i try to use the headset with either my pc or ps4 i keep hearing this static noise... if i play music i wont notice it too much.. but when it gets quiet you clearly notice it. It happens intermittently. The connections are solid, I’m only 15 feet away fro the transmitter and none of this started till recently and I’ve had them for a year. It isn't my controller itself because it still registers on my Xbox One just fine. There is some kind of object, or wall, between the transmitter and the headset, causing the signal to be blocked. Turtle Beach - Ear Force Elite 800 - Premium Fully Wireless Gaming Headset - DTS Headphone:X 7.1 Surround Sound - Noise Cancellation - Superhuman Hearing - PS4, PS3, and Mobile Devices Visit the Turtle Beach Store With hidden microphones (no mic boom!) Seems to be a software issue on headset that isn’t working with ps5. A object, furniture or wall is in between your headset and the transmitter. (PS4 Apex Legends Gameplay) [Twitch VOD] ... Unsubscribe from IslandWolf? The ETM-001 is great but is omnidirectional which means it will pick up all sounds around you and the Olympus is $10 cheaper and works great as well. Elite 800 audio cutting out on ps4. 2. Elite 800 takes your gaming to a whole new level where you can play like the pros. Find helpful customer reviews and review ratings for Turtle Beach - Ear Force Elite 800 - Premium Fully Wireless Gaming Headset - DTS Headphone:X 7.1 Surround Sound - Noise Cancellation - Superhuman Hearing - PS4, PS3, and Mobile Devices at Amazon.com. *UPDATE* Using a mic called Olympus ME52W. Turtle Beach Elite 800 Mic Test! Note: When you press the Mic Mute button on the Elite 800X headset, you will hear two tones instead of a voice prompt. The optical connection is not plugged in, loose, or is damaged in some way. Have you figure out the problem? compatibility. Ensure that there are no material objects between the headset and the transmitter. headset will confirm that the mic is now on. Headset fails to show any signs of successfully powering on or holding enough charge to operate. Open the Audio Hub, and the Audio Hub window should appear. PC. Also, make sure that DTS is unchecked. Turtle Beach is #1 in gaming audio. Accessibility, Difficulty Being Heard Through Microphone. Elite 800 Bootloader Reset Instructions. If the LED on the transmitter is not working, the device may be faulty. I’ve swapped the replacement out twice already for brand new pairs, all known troubleshooting has been done, and all the settings are correct…still nothing. Transmitter not charging headset. I have the same headsets for both PS4 and for Xbone and I constantly have issues of feedback or whining, I unplug the base transmitter from both optical and power connectors and reconnect and couple minutes later this all starts over again. I updated my pair last night and after the update, the mic wouldn’t work anymore. Hear Everything. ... Be sure that the settings for your console membership (Xbox 1, PS4,PC) allow you to communicate with other players. Bluetooth sources (cell phone) come in crystal clear at the same time that the PS4 is being distorted in the background. Cancel Unsubscribe. My friends said my audio is extremely low and muffled even when I adjust my audio settings. Share your love of video games, audio, audio in video games, and video game audio in the broader world here. followed all steps and instructions as given and nothing seems to fix this issue with the new ones. Make sure you are wearing the headset properly, the headband should be placed across the top of your head, the left side should be on your left ear (denoted by the "L" on the inside of the headband), and the right side should be on your right ear (denoted by the "R" on the inside of the headband). Elite 800 - Turtle Beach Audio Hub - Manage Presets & Update Firmware; Elite 800 - Preset Reference; Elite 800 - Parts & Accessories; Elite 800 - Xbox One Setup Diagram; Elite 800 - Headset Not Responding; Elite 800 - Reset/Re-pair Bluetooth; Elite 800 - How to Power Cycle (Reset) Your Headset; Elite 800 - PS4 Game Audio Fades In And Out Plus, with registration, you get membership into the Turtle Beach Elite Program. Seems to be a software issue on headset that isn’t working with ps5. Anyone know how to fix this?? static an choppy sound issue getting very frustrated with this c’mon someone help me! Device will not operate because it is lacking an efficient electrical charge. An awesome team of students from our education program made this wiki. Headset and transmitter will not sync correctly. Fix: Turtle Beach Mic not working. and a slick magnetic charging stand, the Elite 800 is the flagship Turtle Beach headset for PS4 and PS3 players. It happens intermittently. This video is a recording of a microphone test of the Turtle Beach Elite 800 Wireless Headset. I had an audio issue with my headset and learned how to fix it. The link above shows the same exact audio issue I’m experiencing recently, though his is an 800X and mine is an 800 on a PS4 Pro. I deduced it is the adapter causing the problem. Happy gaming! Professional-Grade The ultimate 100% wireless, active noise-cancelling gaming headset for PlayStation®, Elite 800 takes your gaming to a whole new level where you can play like the pros. There will red LED light indicating the headset is charging, a blue or pink LED will indicate the headset is not aligned correctly. 3. Unfortunately the last time this happened, I damaged something. LEIT - I don't understand what the issue is. The headset has reached it's maximum distance from the transmitter. Download the Turtle Beach Audio Hub and install the software if you have not done so already.The Turtle Beach Audio Hub is available for Windows and Mac. Pair your Turtle Beach® Elite Pro 2 Pro Performance Gaming Headset with the included HS2 Headset Stand for the perfect combination of convenient storage and unmatched performance. Kenneth Roberts - I'm getting the same problem. The surround effects sounds noises! **Removable mic does not work with mobile cable and mobile cable controls vary by device. The preset that is currently selected is causing issues with your headset, or a different preset may alleviate this issue. Hi friend! I thought it was my headset, but it is not as they work fine connecting to other devices. Posted by 4 months ago. They are synced and everything works but that. Terms — The Elite 800 requires an alternate setup when used with the PlayStation 4 Slim and the PlayStation 5.The PlayStation 4 Slim and PlayStation 5 do not have a Digital Out audio port and so require a different setup than the PlayStation 4 and PlayStation 4 Pro.. Please follow the instructions below to get your Elite 800 headset set up for use with a PS4 or PS4 Pro console. Do not place the transmitter next to any Wi-Fi bases, or anything else that omits an electrical signal that may interfere with the headset. Find helpful customer reviews and review ratings for Turtle Beach Elite 800 Wireless Noise Cancellation Gaming Headset for PS4 Pro/PS4/PS3, Black (Renewed) at Amazon.com. 3 minutes read. Any advice? Press J to jump to the feed. I’ve had a pair for years that I had to send off for a battery issue, and they never had this problem. Following to see if there is an outcome of this. seems to be a issue cause I just got a pair of refurbished ones and had battery issues, did the tech support thing and concluded that the battery was defective, sent off for a brand new pair out of the box and am having same issue. Make sure that your headset is charged, and that you held the pair button for at least 5 seconds when attempting to pair the device wirelessly. 01/28/2018 There has to be a real explanation to these issues. Atlas Edge. An over-the-ear headset released in March 2016. *Chat available for games that support in-game chat capability. I updated my pair last night and after the update, the mic wouldn’t work anymore. Close. If not, a speaker in your headset may be faulty. My game audio keep clipping/cutting out every 15 to 20 seconds. If so, can it be with ANY turtle beach mic boom or does it have to be made specifically for the elite 800? Unbeatable sound combined with unbelievable comfort, the Turtle Beach® Elite 800 is the ultimate game-changer. Hi, I have been having trouble with my Turtle Beach headset. ... and for some reason when using it with my turtle beach recon 70x wired mic my friends can barely hear me, it’s like I’m whispering. 2. 08/28/2018 Professional-Grade The ultimate 100% wireless, active noise-cancelling gaming headset for PlayStation®, Elite 800 takes your gaming to a whole new level where you can play like the pros. Mic monitoring is not a feature I'm a fan of, as it echoes back any noise I make on my end, but luckily it can be turned off via the Turtle Beach audio hub. The microphone has been muted, keeping you from being heard through the microphone. Had to send one set each back to turtle beach for repair because if breakage near the ear cups and bought back ups and guess what? If the mic is muted, there will be a red line visible on the in-line controls. ? Same with unplugging/plugging the optical cable. **PLEASE NOTE: Remove the clear plastic caps form the ends of the Digital Optical Cable before connecting. I tried to reset it on a computer and Played with some settings on the console but nothing worked. If there is no visible red line on the in-line controls, the mic is unmuted; proceed to the next step. ... Elite Pro 2 + SuperAmp PS4 ™ Stealth 700 Xbox One. Professional-Grade The ultimate 100% wireless, active noise-cancelling gaming headset for PlayStation®, Elite 800 takes your gaming to a whole new level where you can play like the pros. Unbeatable sound combined with unbelievable comfort, the Turtle Beach® Elite 800 is the ultimate game-changer. Reply. I replaced the headset but use the same transmitter. Turtle Beach Elite 800 Mic problem by The_Alpha_Weasel Nov 27, 2015 2:45AM PST I have a set of Turtle Beach Elite 800 and while trying to use them on my computer the mic doesn't want to work. CONTROL STUDIO. The current microphone preset is causing issues or is making you unheard through the microphone. Matt Cleveland - Press the Mic Mute button on the right ear cup of the headset. I tried to reset it on a computer and Played with some settings on the console but nothing worked. Ok so I tried a hard reset and it seemed to have fixed it :). The sounds from one ear cup will switch to the other. ** Connect the USB end of the USB Transmitter Cable to a USB Port on the game console. They can also be used on the PS3, PC and for mobile gaming though with limited functionality. Read honest and unbiased product reviews from our users. However, the Turtle Beach site says the adapter is out of stock. They start doing the same stuff. 3. Attempt to perform a power cycle, as this may eliminate some basic issues, follow the guide at this link. Turtle Beach Elite 800 … Unbeatable sound combined with unbelievable comfort, the Turtle Beach® Elite 800 is the ultimate game-changer. Attempt to cycle through the presets using the button on the right earcup of the headset, and check if you can hear the voice prompts, and the different modes clearly. Input to the internet microphone is not correctly being transmitted. The signal from your transmitter is being thrown off by another nearby electrical signal. The pins on the transmitter are not lining up properly with the contacts on the headset. I exchanged my headset this morning and updated it again and the same thing. Ensure the headset is completely shut down by holding the Mic Mute button down for10-15 seconds. If you have not done so, please update the firmware for your Elite 800X with the Turtle Beach Audio Hub. When i put the headset on transmitter the light stays solid green even though the headset isnt fully charged. 1. Sounds coming from headset are muffled, difficult to hear, choppy, or have signs of interference. Stealth 700 PS4 ™ Elite 800X (Android only) Elite 800 (Android only) Visit Audio Hub. Refer to the above section on "Failure to Charge" to ensure that your device is charging correctly, and you have given the device sufficient time to fully charge. Can someone please help? Cycle through the four mic presets by holding the Mic Mute button on the bottom of the right ear cup and see if any of them fix the issue. New comments cannot be posted and votes cannot be cast, More posts from the TurtleBeach community. See repair guide. Configure your sound settings under "Digital Out" or "Digital Optical" and only check "Dolby Digital 5.1". Could u send me an email if u have fixed it? The settings currently configured are not optimized or usable for this headset. Defeat Everyone. Ensure that the optical connection from the back of the transmitter to the back of the console is securely plugged in to both ends. PS4 Headset Upgrade Kit - Quick Start Guide; PS4 Headset Upgrade Kit - Setup Instructions Setup Instructional Video for the PlayStation 4 and PlayStation 4 Pro available here..