722 1840 1840 556 1841 1841 666 1842 1842 500 398 354 399 399 885 400 400 323 401 401 777 2254 2254 612 2255 2255 949 2256 2256 713 >> 542 1287 1287 382 1288 1292 542 1293 1293 382 180 181 500 182 183 277 184 184 660 185 951 556 952 952 777 953 953 556 954 954 2408 0 2409 2409 277 2410 2410 358 2411 2411 0000002015 00000 n 3273 372 3274 3274 371 3275 3275 377 3276 3276 2760 2764 556 2765 2766 813 2767 2768 868 2769 828 666 829 829 556 830 830 666 831 831 1311 500 1312 1312 666 1313 1313 520 1314 1314 514 833 515 515 722 516 516 649 517 517 2160 500 2161 2162 555 2163 2163 471 2164 2164 1044 1044 500 1045 1045 777 1046 1046 556 1047 915 915 222 916 916 777 917 917 556 918 547 546 548 548 524 549 549 712 550 550 880 1694 1694 222 1695 1695 277 1696 1696 666 1561 562 1562 1562 525 1563 1564 529 1565 1565 722 481 481 943 482 482 722 483 483 666 /N 38 1077 1077 722 1078 1078 333 1079 1079 722 1080 2892 2893 556 2894 2894 520 2895 2896 541 2897 /Subtype /Type0 1782 1782 556 1783 1786 277 1787 1787 777 1788 2546 2546 556 2547 2547 722 2548 2548 556 2549 1752 1752 889 1753 1753 777 1754 1754 556 1755 �Շ 1285 1285 556 1286 1286 722 1287 1287 556 1288 155 548 156 156 273 157 157 370 158 158 3083 713 3084 3085 244 3086 3087 713 3088 3089 1067 666 1068 1068 556 1069 1072 277 1073 1073 292 292 610 293 293 722 294 294 443 295 898 793 899 899 633 900 900 793 901 901 3280 3280 556 3281 3281 722 3282 3282 333 3283 488 1440 1441 821 1442 1443 530 1444 1445 821 /Ascent 905 2312 2312 520 2313 2313 722 2314 2314 500 2315 3166 3167 244 3168 3169 525 3170 3171 244 3172 222 2477 2478 277 2479 2479 666 2480 2480 500 666 286 286 500 287 287 610 288 288 277 /ItalicAngle -12 902 432 903 903 207 904 904 229 905 905 669 658 658 529 659 659 660 660 660 589 /Type /Font 722 460 460 556 461 461 722 462 462 556 868 777 869 869 556 870 870 777 871 871 These are all questions that will allow you to gauge the work performance and have an idea of how effectively is done. /MediaBox [ 0 0 595.27559 841.88976 ] 411 411 500 412 412 846 413 413 957 414 562 718 718 541 719 719 398 720 720 508 1734 583 1735 1735 277 1736 1736 1333 1737 1737 endobj 3127 3127 394 3128 3128 543 3129 3129 450 3130 244 921 922 713 923 924 244 925 925 562 666 299 299 833 300 300 666 301 301 722 1711 618 1712 1712 380 1713 1713 277 1714 1714 722 265 265 666 266 266 556 267 267 666 /ImageI ] 543 1661 1661 600 1662 1662 543 1663 1663 600 1386 1386 562 1387 1387 525 1388 1389 529 1390 1301 437 1302 1302 582 1303 1303 437 1304 1304 Measuring performance is a vital part of monitoring an organization’s progress. What's the Difference Between Localization, Translation, and Globalization? /DescendantFonts [ 334 0 R ] 667 508 508 666 509 509 610 510 510 722 ����Ru�%�=��I���xZ��%�U_��;S_��ۅ�Ox ��dE�����hUk�}Ŧp/�%��u����Q�����tp ���s��,�ϛ�)/�.Uir��Op��OZ��ҢY�?j��S��~h���/�k! 551 2877 2877 489 2878 2878 458 2879 2879 222 PDF | On Sep 9, 2014, Mahi Saxena published Business Performance Measurement & Management | Find, read and cite all the research you need on ResearchGate 488 488 600 489 492 833 493 496 333 497 1163 290 1164 1164 305 1165 1165 289 1166 1166 /Type /ExtGState /Ordering () 504 504 222 505 506 666 507 507 670 508 2042 2050 542 2051 2051 382 2052 2056 542 2057 /Registry () /ImageC F����������n�"YB�5˞���e�� /OP false It essentially involves measuring, reporting and managing progress in order to improve performance, both at an individual level, and at a corporate level. 1153 1159 333 1160 1161 534 1162 1162 500 1163 259 1019 1019 413 1020 1020 583 1021 1021 277 556 1150 1150 765 1151 1151 778 1152 1152 556 Section 3 describes simulation and analytical modeling of microprocessors and computer systems. 378 378 681 379 379 833 380 380 666 381 254 666 255 255 777 256 257 666 258 258 521 521 610 522 523 666 524 524 835 525 1218 666 1219 1219 556 1220 1220 666 1221 1221 520 2833 2833 666 2834 2834 681 2835 2835 349 652 689 653 665 0 666 666 382 667 667 272 291 273 273 556 274 274 333 275 275 487 556 488 488 600 489 492 833 493 496 556 645 645 437 646 646 500 647 647 552 /StemV 80 394 1518 1518 514 1519 1519 812 1520 1520 932 1453 1098 1454 1455 846 1456 1457 1098 1458 1459 556 852 852 666 853 853 556 854 854 666 2914 2914 453 2915 2915 663 2916 2917 414 2918 299 299 570 300 300 777 301 301 836 302 2247 2247 666 2248 2248 718 2249 2249 556 2250 470 666 471 471 556 473 473 889 474 474 542 2103 2103 382 2104 2108 542 2109 2109 382 /FontDescriptor 333 0 R 2270 556 2271 2271 803 2272 2272 630 2273 2273 1853 1853 666 1854 1854 500 1855 1855 610 1856 750 895 895 616 896 896 412 897 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546 693 693 461 694 694 478 695 1887 1887 722 1888 1888 500 1889 1889 519 1890 958 958 341 959 959 493 960 960 556 961 2267 2267 609 2268 2268 745 2269 2269 655 2270 Establishing a leadership hierarchy helps people to know … 277 11 12 389 13 13 556 14 14 660 1235 1235 556 1236 1236 777 1237 1237 556 1238 2982 2982 238 2983 2983 543 2984 2992 0 2993 3320 667 3321 3321 666 3322 3322 556 3323 3323 722 444 444 556 445 445 723 446 446 556 2529 666 2530 2530 500 2531 2531 666 2532 2532 973 543 974 974 450 975 975 525 976 976 282 1566 1566 375 1567 1569 387 1570 1585 432 647 2309 2309 1136 2310 2310 870 2311 2311 752 812 1651 1651 932 1652 1652 246 1653 1653 0 575 575 943 577 577 943 579 579 943 580 /L 673948 557 557 842 558 558 543 559 559 707 560 336 336 354 337 337 333 338 338 777 339 556 2437 2437 666 2438 2438 556 2439 2439 722 969 969 722 970 970 784 971 971 650 972 418 2933 2933 451 2934 2934 432 2935 2935 429 687 687 246 688 688 352 689 689 574 690 2464 2464 666 2465 2468 500 2469 2469 222 2470 1064 1064 556 1065 1065 666 1066 1066 556 1067 508 514 514 260 260 457 457 514 585 812 Ensure the appraisals are … 556 1192 1192 666 1193 1193 556 1194 1194 666 222 3311 3314 546 3315 3315 543 3316 3316 600 453 453 666 454 454 500 455 455 610 456 2005 2006 819 2007 2012 1015 2013 2020 778 2021 340 0 obj 277 433 433 222 434 434 277 435 435 222 1225 1225 556 1226 1226 666 1227 1227 556 1228 3039 3040 886 3041 3041 666 3042 3042 722 3043 The Balanced Scorecard creators, Drs. 1778 1778 222 1779 1784 833 1785 1785 722 1786 Performance measurement is the process of collecting, analyzing and reporting information regarding the performance of an individual, group, organization, system or component. 1657 600 1658 1658 543 1659 1659 600 1660 1660 1768 1768 500 1769 1769 666 1770 1770 500 1771 1343 382 1344 1348 542 1349 1349 382 1350 1354 666 1850 1850 500 1851 1851 666 1852 1852 500 endobj 666 454 454 547 455 455 459 456 457 666 617 617 541 618 618 556 619 619 500 620 7 556 8 8 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Company LOGO • Meaning and definition • Importance • Performance Appraisal Process • Methods of performance Appraisal • Barriers in performance appraisal Chapter Outline 3. 604 376 379 989 380 382 604 383 383 1020 328 0 obj 721 721 602 722 722 286 723 723 411 724 327 0 obj 6 660 7 7 666 9 9 889 10 10 1011 1012 500 1013 1013 556 1014 1014 510 1015 600 332 332 604 333 334 354 335 335 604 1522 1522 745 1523 1523 553 1524 1524 415 1525 532 532 546 533 533 575 534 534 500 535 200 2288 2288 83 2289 2289 0 2290 2290 736 948 948 673 949 949 517 950 950 673 951 /DW 1000 /Filter /FlateDecode 3343 656 3344 3344 583 3345 3353 0 3354 3354 2481 2481 666 2482 2482 500 2483 2483 666 2484 722 231 231 556 232 232 277 233 233 777 335 0 obj Graphic rating scales make up one of the most commonly used methods of performance measurement. 2440 2440 500 2441 2441 722 2442 2442 556 2443 1511 1511 576 1512 1512 846 1513 1513 833 1514 1299 2979 2979 759 2980 2980 816 2981 2981 656 2460 2460 556 2461 2461 610 2462 2462 277 2463 /W [ 1 1 0 2 4 277 5 5 354 6 Performance measurement has evolved from purely financial performance measures such as profit, cash flow or the return on capital employed ... to frameworks and techniques being developed in recent years. 466 722 467 467 666 468 468 500 469 469 1678 656 1679 1679 556 1680 1681 722 1682 1682 436 436 500 437 437 222 438 438 666 439 Performance measurement and improvement are systematic processes by which an organization continuously and consistently tracks and applies important program and operations data for the purpose of optimizing its ability to efficiently and effectively advance its desired social impact. >> /Fabc305 338 0 R 587 587 600 592 592 600 593 593 660 594 1592 567 1593 1593 891 1594 1594 700 1595 1595 458 734 466 479 401 1218 569 308 871 514 /Filter /FlateDecode 3255 3255 339 3256 3256 157 3257 3257 219 3258 930 525 931 932 529 933 933 562 934 934 1631 530 1632 1633 1098 1634 1635 846 1636 1636 /35188e7d40c3841dde9b9b23798aada1 317 0 R 0 668 668 274 669 670 0 671 671 277 Every organization thrives off of high employee performance, and needs it in order to meet goals and deadlines. 1514 514 1515 1515 812 1516 1516 932 1517 1517 40 40 666 41 41 610 42 42 777 43 1974 1982 542 1983 1983 382 1984 1988 542 1989 862 556 864 891 750 892 893 318 894 894 /OpenAction [ 326 0 R 0 Company LOGO Prof. Preeti Bhaskar Symbiosis Centre for Management Studies, NOIDA 2. Measures of performance of a business usually embrace five fundamental, but interlinking areas: 1. 426 426 722 427 427 556 428 434 277 435 516 516 648 517 517 777 518 518 724 519 1533 1533 666 1534 1534 715 1535 1536 556 1537 2051 2052 813 2053 2054 868 2055 2055 722 2056 500 230 230 259 231 231 722 232 232 556 1842 1843 556 1844 1844 558 1845 1845 500 1846 1000 1000 610 1001 1001 277 1002 1002 610 1003 456 277 457 457 722 458 458 556 459 459 76 77 222 78 78 500 79 79 222 80 323 323 583 324 325 604 326 326 708 327 440 500 441 441 556 442 442 222 443 443 556 922 922 722 923 923 556 924 924 722 556 131 131 399 132 134 556 135 135 350 2361 2361 464 2362 2362 634 2363 2363 222 2364 968 2380 2380 876 2381 2381 956 2382 2382 815 556 1779 1779 666 1780 1780 556 1781 1781 666 /SA false /ItalicAngle 0 1707 1707 556 1708 1709 666 1710 1710 500 1711 525 1672 1672 543 1673 1673 600 1674 1674 556 0 3401 3401 732 3402 3402 596 3403 3403 1037 313 500 315 315 500 317 318 500 319 319 833 245 245 556 246 246 777 247 247 556 556 882 882 811 883 883 604 884 884 811 401 2397 2398 307 2399 2399 357 2400 2401 327 Work quality metrics say something about the quality of the employee’s performance. /CIDToGIDMap /Identity 667 2329 2329 550 2330 2330 656 2331 2331 583 409 500 410 410 722 411 411 500 412 412 /Fabc18 332 0 R /ItalicAngle 0 556 862 862 666 863 863 556 864 864 277 321 321 586 323 323 500 325 325 500 327 >> Performance measurement and performance management may sound similar, but while they are complementary to one another, they are entirely separate strategic practices.. 709 642 642 708 643 643 729 644 644 600 567 1022 568 568 675 569 569 642 570 570 /BaseFont /XVTJYA+Arial-Black /Pages 310 0 R endstream 2994 337 2995 2996 488 2997 2997 450 2998 2998 1036 556 1038 1038 889 1039 1039 777 1040 1040 1846 616 1847 1849 556 1850 1851 222 1852 1852 /BaseFont /GQMIVH+ArialMT << 399 399 777 400 400 610 401 401 390 402 666 488 489 1209 490 490 976 491 491 729 2236 2236 736 2237 2237 553 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612 612 472 613 570 2036 2040 666 2041 2045 333 2046 2050 555 485 1205 1205 527 1206 1207 308 1208 1208 122 /ID [ <17114E59282DB2587B53DF5C3B3D507C> 1863 1863 722 1864 1864 500 1865 1865 556 1866 /Subtype /Type0 529 811 812 488 813 813 812 814 814 932 214 223 333 224 224 556 225 225 222 226 623 500 624 624 571 625 625 517 626 626 3290 578 3291 3298 222 3299 3306 546 3307 3310 Resources (human resources, employee time, funding) used to conduct activities and provide services. 28 556 29 30 277 31 33 583 34 34 First, performance measurement systems do not tell why the measured values occurred. 1660 1660 517 1661 1661 886 1662 1662 735 1663 !N��9>�_�oe&����?����g��t T��b�9���������O�3��nճ�^���;����z�:}�~�~��Mߩ����AG�� 460 556 461 461 722 462 462 556 463 463 /Type /Catalog 1653 639 1654 1654 500 1655 1655 639 1656 1656 >> 813 1883 1888 439 1889 1890 764 1891 1894 959 275 333 276 276 666 277 277 500 278 278 1700 890 1701 1701 722 1702 1702 556 1703 1703 2576 2576 277 2577 2577 722 2578 2578 500 2579 0000160898 00000 n /Ordering () 222 1220 1221 333 1222 1223 355 1224 1227 583 635 2370 2370 500 2371 2371 635 2372 2372 500 1640 1640 412 1641 1641 337 1642 1642 282 1643 163 163 333 164 164 583 165 165 548 166 333 2523 2523 722 2524 2524 333 2525 2525 722 2457 556 2458 2458 500 2459 2459 222 2460 2460 Performance should be measured in an objective and reliable manner. 855 1551 1551 613 1552 1552 464 1553 1553 830 2208 575 2209 2209 546 2210 2210 772 2211 2211 327 625 328 372 708 373 373 729 374 374 endobj 672 672 562 673 673 541 674 674 398 675 177 177 556 179 180 333 181 182 222 183 610 1715 1715 277 1716 1716 610 1717 1717 747 Performance measurement is a fundamental building block of TQM and a total quality organisation. 601 1505 1506 394 1507 1508 601 1509 1510 394 427 389 428 428 833 429 429 777 430 430 2651 2652 973 2653 2660 546 2661 2661 813 2662 Poor attitudes will be apparent in team/individual performance. 525 747 526 526 277 527 527 666 528 528 /Fit ] 1690 610 1691 1691 777 1692 1692 624 1693 1693 395 395 443 396 396 604 397 397 187 398 556 2513 2513 777 2514 2514 556 2515 2515 666 /BaseFont /EMGLLC+Arial-ItalicMT Define who is responsible for each goal. /DW 1000 1762 1762 556 1763 1763 610 1764 1764 544 1765 885 885 604 886 886 811 887 887 604 888 The data should be reliable and clearly illustrate how well the performance standards are met as an indicator of whether a program or intervention is working. 1268 854 1269 1269 669 1270 1270 666 1271 1271 2534 672 2535 2535 0 2536 2536 754 2537 2537 /Iabc7 341 0 R }-��������NI?H�ҏ�O�i�g��ү��7�������YL��5�&����v�!5Iq�ɻx7�2��Lx/�&S��yY�EY�e�$+� 1949 1008 1950 1950 959 1951 1958 778 1959 1960 556 ] 1399 1399 525 1400 1401 529 1402 1402 562 1403 /ProcSet [ /PDF Our custom compliance training programs can make assessing your team a complete breeze. 931 0 932 932 543 933 933 377 934 934 >> 724 586 586 666 587 587 722 588 588 610 0000124131 00000 n 638 638 500 639 639 222 640 640 277 641 /O 326 537 537 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Management by objectives is a management model aimed at improving the performance of an organization by translating organizational goals into specific individu… 542 1389 1389 382 1390 1394 542 1395 1395 382 942 2743 2749 578 2750 2754 666 2755 2759 333 667 399 668 668 660 669 669 722 670 670 511 511 277 512 512 666 513 513 667 514 1111 666 1112 1112 500 1113 1116 556 1117 1118 Program evaluation, however, uses measurement and analysis to answer specific questions about how well a program is achieving its outcomes and why. 633 902 902 793 903 903 633 904 904 793 1498 514 1499 1500 601 1501 1502 394 1503 1504 152 152 500 153 153 712 154 154 822 155 562 3107 3107 525 3108 3109 529 3110 3113 337 2514 0 2515 2515 222 2516 2516 723 2517 2517 66 556 67 67 333 68 69 556 70 70 1862 552 1863 1863 556 1864 1864 790 1865 1865 /Ordering () 644 1586 1586 525 1587 1587 613 1588 1588 464 766 766 811 767 767 604 768 768 793 769 >> 854 161 161 666 162 162 610 163 163 333 620 620 833 621 621 500 622 622 835 623 /Root 324 0 R Treynor Measure . endobj trailer 2194 377 2195 2195 500 2196 2196 550 2197 2197

performance measurement techniques

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